Terms of Service

ACCEPTANCE OF TERMS

Olsen Consulting, Inc. (referred to as “the Company”, “we”, “us”; “our” or “OCI”) operates this website at www.olsenc.com (“the Website”). By visiting or using this website or any of its pages, you agree to be bound by these Terms of Service (“TOS”), which may be updated by us from time to time without notice to you.

DESCRIPTION OF SERVICES

We provide Consulting Services primarily to business clients; Resume Writing Services primarily to consumers; and we make available third party offers, information and resources for businesses and consumers on our website (the “Services”). You understand and agree that the Services are provided “AS-IS” and that the Company assumes no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communications or personalization settings. You are responsible for obtaining access to the Services, and that access may involve third-party fees (such as Internet service provider or airtime charges). You are responsible for those fees, including those fees associated with the display or delivery of advertisements. In addition, you must provide and are responsible for all equipment necessary to access the Services.

PAYMENT FOR CONSULTING SERVICES

Project or engagement terms will be outlined in a separate consulting services agreement. If work is started before an agreement is in place or if work is provided without a separate agreement, the Consulting Services client agrees to be bound by the terms in this section and the Terms of Service as a whole. Unless a separate consulting services agreement is in force, standard terms are weekly billing, payments due upon receipt with 10% of the expected value of the project due at the time our services are retained. Client will reimburse us for ordinary and necessary expenses as approved by client.

PAYMENT FOR RESUME WRITING SERVICES

Payment is due in full at the time our services are retained. After payment is received and if no services have been rendered, the client may request a refund of the amount paid less a 15% cancellation fee. There are no refunds once we have started working on your order. If you pay by credit card or PayPal, you agree not to charge back your card for any reason until you contact us and try to resolve any dispute.

While we try to ensure that our current pricing is reflected properly on the website, we reserve the right to correct any pricing errors and charge you the correct amount.

Any and all work performed for our clients including resumes, cover letters, bios and templates are for our clients’ job searches and related uses only, and may not be sold or otherwise reproduced in whole or in part for compensation without our written consent.

CONTENT

All content on this site is the property of the Company and is protected by U.S. and international law, including, but not limited to all graphics, code and software incorporated into, used on, or offered via this site, service and trade marks, and trade dress. You may view the site and may print pages of the site solely in relation to your placement of an order on the site. Otherwise you may not reproduce any portion of the site without the express written permission of the Company. We do not consider page caching that is performed automatically by your browser to be a violation of this provision.

INFORMATION ABOUT YOU

When you submit information about yourself or your company to us, either via this site or otherwise, we will use the information as described in our Privacy Policy. Other than information necessary to place an order or to provide the service you have requested, we do not want to receive confidential, proprietary or trade secret information through the site. Except as described in the Privacy Policy, any information you submit will be deemed non-confidential and your submission of the information is a grant to us of an irrevocable and unrestricted license to reproduce, transmit, display and distribute the information for any purpose whatsoever. You understand and agree that we do not validate or check the information you provide to us and you are solely responsible for its accuracy.

For Consulting Services clients we rely upon information from you to provide you with your requested services. Depending upon the service(s) requested, this could include personally identifiable information on you, your management and employees, and other confidential information related to your business including, but not limited to, financial, accounting and business records such as forecasts, budgets, reports, results, transactions, customers, suppliers, business plans, operating plans, strategic plans, etc. You understand and agree that we do not validate or check the information you provide to us and you are solely responsible for its accuracy.

For Resume Writing Service clients we rely upon information from you to provide you with your requested services. This information will include personally identifiable information including name, address, email address(es), telephone number(s), work history, education history, references, etc. You understand and agree that we do not validate or check the information you provide to us and you are solely responsible for its accuracy.

ADVERTISERS

Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through our website, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser. You agree that OCI shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on our website.

LINKS

Our website contains, and third parties may provide, links to other World Wide Web sites or resources. Because we have no control over such sites and resources, you acknowledge and agree that OCI is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. You further acknowledge and agree that OCI shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.

Please see our Privacy Policy for more information.

INDEMNIFICATION

You agree to indemnify and hold OCI and its subsidiaries, affiliates, officers, agents, employees, partners and licensors (each such person being an Indemnified Party) harmless from any and all losses, claims, damages, demands or liabilities, including reasonable attorneys’ fees, to which the Indemnified Party may become subject under any applicable law, or otherwise, and related to, arising out of, or in connection with the Services provided by us, information you provide or otherwise make available, your use of our Services, your connection to our Services, your violation of the Terms of Service, or your violation of any rights of another.

TERMINATION

You agree that Company may terminate your Account (if applicable) and access to the Service for reasons including, but not limited to, breaches or violations of these Terms of Service or the Company’s Privacy Policy, a request by you to terminate your Account, discontinuance or material modification to the Services, unexpected technical issues or problems, extended periods of inactivity and requests by law enforcement or other government agencies. Termination of your Company Account can include termination of access to the Service, deletion of your Account information such as your e-mail ID and Password and deletion of data in your Account as permitted or required by law.

SECURITY POLICY

Although The Company has taken reasonable and appropriate measures to ensure that your personal information is delivered and disclosed only in accordance with your instructions, we cannot and do not guarantee that the personal information you provide will not be intercepted by others and decrypted. Please review our Privacy Policy for more information on what data we collect and how your information might be used.

COMMUNICATION

The Service may include certain communications from Company, such as service announcements, administrative messages and newsletters. You understand that these communications shall be considered part of using the Services and that you will not be able to opt out of receiving them. Further, Company reserves the right to send electronic mail to you, informing you of changes or additions to the Terms of Service.

NO WARRANTY

YOUR USE OF THIS WEBSITE AND OUR SERVICES IS AT YOUR SOLE RISK. TO THE EXTENT PERMITTED BY APPLICABLE LAW, OUR SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. THE COMPANY MAKES NO REPRESENTATIONS WHATSOEVER REGARDING THE ACCURACY, RELIABILITY OR USEFULNESS OF OUR SERVICES.

ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE INCLUDING EMAIL WE SEND YOU IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR THROUGH OR FROM THE WEBSITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS OF SERVICE.

LIMITATION OF LIABILITY

YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE COMPANY AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE WEBSITE OR OUR SERVICES; (ii) ANY E-MAIL SENT BY THE COMPANY OR YOUR PURCHASE OF OR USE OF A PRODUCT OR SERVICE OFFERED VIA THE WEBSITE; (iii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE WEBSITE OR OUR SERVICES; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; OR (iv) ANY OTHER MATTER RELATING TO THE WEBSITE OR OUR SERVICES.

UNLESS AND TO THE EXTENT APPLICABLE LAW PROHIBITS THIS LIMITATION, THE COMPANY’S LIABILITY FOR ANY CLAIM RELATED TO YOUR USE OF THE WEBSITE OR ANY E-MAIL SENT BY THE COMPANY, OR YOUR PURCHASE OF OR USE OF A PRODUCT OR SERVICE OFFERED VIA THE WEBSITE, WHETHER IN CONTRACT, TORT, OR ANY OTHER THEORY OF LIABILITY WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID FOR THE PRODUCT OR SERVICE, OR U.S. $5.00.

APPLICABLE LAW

This Terms of Service shall be governed by the laws of the state of California, excluding its conflicts of law provisions, and the laws of the United States of America as applicable. You agree to submit to the jurisdiction of courts sitting in the State of California for all purposes. Sole and exclusive venue for any dispute arising under or relating to this agreement shall be in a court sitting in Riverside, California.

You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of this Site or this Agreement must be filed within one (1) year after such claim or cause of action arose or be forever barred.

MODIFICATIONS

We reserve the right to make changes to this Terms of Service at any time. The site may contain errors or may not be complete or current including errors as to pricing and availability. We reserve the right to refuse in good faith to process any order based on errors as to pricing, availability or other material facts.

CONTACT

Please visit our Contact Us page should you need to contact us regarding this Terms of Service.

Questions? Please call me at (951) 785-0000 or fill out my contact form.

Olsen Consulting has an A+ rating with the Better Business Bureau.
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